How to give us your feedback, compliments or complaints
Your feedback is important to us. Your feedback is an integral part of our quality programs and audits. Help us identify improvement opportunities to provide you with a better service.
Before you submit a complaint, we encourage you to give us a call on (03) 9471 1231 to discuss your concerns.
You can email us your contact details and a summary of your complaint and we will get back to you to talk in more detail.
You can provide your feedback to us by:
· Telephone: (03) 9471 1231
· Downloading a form below and returning by post or email
· Using the online AGAPI Care feedback form below
Where to send your feedback
You can also talk to
Department of Health and Human Services
Complaints, Integrity and Privacy Unit
GPO Box 4057
Melbourne VIC 3001
Phone: 1300 884 706 (cost of a local call)
Disability Services Commissioner
Level 30, 570 Bourke Street
Melbourne VIC 3000
Phone: 1800 677 342 (free call from landlines)
TTY: 1300 726 563
Fax: 03 8608 57 65